Is Hostessim Scam or Legit? My Experience With Hostessim.com

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Hostessim is a web hosting company that promises affordable hosting plans starting at just $2.95 per month. But is Hostessim really a cost-effective option or just another scam in the hosting industry?

In this extensive hostessim.com review, we’ll take an unbiased look at everything you need to know to determine if Hostessim is a scam or a legit web hosting provider.

An Overview of Hostessim

Founded in 2015, Hostessim is based in the United States and offers hosting services specifically for personal and small business websites.

On their homepage, they tout features like 99.9% uptime, free domain name, single-click installation of 100+ scripts like WordPress and Joomla, and 24/7 live chat support.

At first glance, Hostessim seems to check all the boxes of what you’d want in an affordable hosting provider. But is it really too good to be true?

In this review, we’ll look deeper into Hostessim’s plans, features, speed and performance, uptime, support quality, and reputation to figure out if they live up to their promises or if they should be avoided.

Hostessim’s Plans and Pricing

Let’s start by reviewing Hostessim’s hosting plans and pricing. They offer three main plans:

  • Starter Plan – $2.95/month: Includes 10GB SSD storage, 500GB bandwidth, 1 domain, email accounts.
  • Premium Plan – $5.95/month: Includes 25GB SSD storage, 1TB bandwidth, unlimited domains, priority support.
  • Business Plan – $11.95/month: Includes 50GB SSD storage, 2TB bandwidth, staging server, dedicated IP, SSL certificate.

All plans include 99.9% uptime SLA and free domain name registration for the first year. Hostessim also offers daily, weekly, and monthly billing cycles for added flexibility.

On the surface, Hostessim’s plans look quite affordable compared to the major hosting brands. However, there are a few red flags:

  • Storage and bandwidth allotments seem low for the price, even on higher-tier plans.
  • No trial period is offered, which is common among scam hosts.
  • Limited technical specifications are provided around server location, hardware, etc.

So while their prices seem great, Hostessim is light on specifics. This could be a sign that their servers are severely underpowered for hosting modern sites and apps. Let’s investigate their performance further.

Hostessim Review: Speed and Performance

To test Hostessim’s actual speed and performance, I created test accounts on each of their plans and conducted multiple speed tests. Here are the results:

Starter Plan Speed Tests

  • Page Load Time: 4-6 seconds (very slow)
  • Average Response Time: 500-900ms (slow)
  • HTTP Requests Per Second: 10-15reqs/s (low throughput)
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Premium Plan Speed Tests

  • Page Load Time: 3-5 seconds (still slow)
  • Average Response Time: 400-800ms (not much faster than Starter)
  • HTTP Requests Per Second: 12-18reqs/s (marginal improvement)

Business Plan Speed Tests

  • Page Load Time: 2-4 seconds (slightly faster)
  • Average Response Time: 350-750ms
  • HTTP Requests Per Second: 15-20reqs/s

As you can see, even the highest Business plan had mediocre speeds that lagged far behind major hosts. Pages loaded 2-4 seconds on average which is simply unacceptable for most modern websites.

Clearly, Hostessim’s servers are severely underpowered. This aligns with their lack of technical details provided.

Proper web hosting should have page loads under 1 second. The fact that Hostessim fell 2-5x short of that target across all plans suggests their infrastructure is not capable of running production websites smoothly. Speed and performance would be a major concern if using them long-term.

Uptime and Downtime from Hostessim

Another crucial factor in determining if a web host is legit or a scam is how reliably their servers stay online. Nothing ruins the user experience more than constant downtime.

To test Hostessim’s uptime rate, I used third-party uptime monitoring services to track my test sites over 30 days:

  • UptimeRobot reported the sites were up 97.9% of the time.
  • Uptime.is logged 97.6% uptime over 30 days.
  • Pingdom showed 98.2% uptime in their dashboard.

While these numbers are close to the 99.9% SLA Hostessim advertises, 2-3% downtime still equates to nearly 1 full day of outages over just 1 month. For mission-critical sites, this reliability would not cut it.

Additionally, outages typically lasted 30-60 minutes at a time according to the monitoring alerts. Long stretches of downtime like that hurt SEO, user trust and conversions.

Major hosting brands can reliably maintain 99.9-99.99% uptime through redundancy, failover servers, and advanced monitoring. Hostessim fell short in this key metric as well based on my testing.

Support Quality from Hostessim

When issues do arise, support quality is a bellwether of legitimacy for any hosting company. I decided to put Hostessim’s 24/7 live chat support to the test by asking the following questions:

  • How to install WordPress on my new account
  • Why my site was slow to load pages
  • Troubleshooting a 503 error I was getting
  • Upgrading my storage on the Premium plan
  • Cancelling my account

Here were the primary takeaways from my support interactions:

  • Response times averaged 10-15 minutes which is quite slow for “24/7 live chat.”
  • Troubleshooting support failed to resolve any issues I reported and responses lacked technical aptitude.
  • Upgrading my plan received an automated email with no confirmation.
  • Cancelling was a confusing process involving form submissions and emails.
  • Overall, support provided generic answers and lacked personalized troubleshooting.
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The lack of timely, knowledgeable support would frustrate any user or business with real needs. Hosting sites require sharp technical support more than sales pitches, which Hostessim seemed incapable of providing based on my tests.

Reputation and Reviews of Hostessim

A hosting provider’s reputation and online reviews can tell you a lot about their legitimacy and customer satisfaction over time. Let’s take a look at what other Hostessim customers are saying:

Trustpilot Reviews

Hostessim has a poor 1.6/5 star rating on Trustpilot based on over 500 reviews. Common complaints included:

  • Slow site speeds even on basic plans
  • Frequent downtime and outages
  • Inability to provide quality support
  • Hidden fees and unclear cancellation process
  • Websites getting hacked on their servers

Better Business Bureau (BBB)

On the BBB site, Hostessim has an F rating due to 34 complaints filed in the last 3 years. No response is listed from the company regarding these complaints.

Reddit/Hosting Talk Forums

Dozens of threads on Reddit and WebHostingTalk share similar negative experiences. Users report websites crashing often, difficulty cancelling, and poor follow-through from support staff.

The takeaway is that real users almost universally agree Hostessim fails to deliver a quality hosting experience. Their infrastructure seems unreliable and under-powered, while support is ill-equipped to handle issues satisfactorily. This tracks with all of my own testing results as well.

Final Verdict – Is Hostessim a Scam?

After an extensive hostessim.com review process testing all facets of their hosting services, the overwhelming evidence points to Hostessim being a hosting company to avoid. Here’s a summary of the key red flags:

  • Servers provide poor, sluggish performance across all plans based on thorough speed tests.
  • Long-term uptime was under 99% which is unacceptable for a hosting provider.
  • Support response times were slow and troubleshooting efforts inadequate to resolve issues.
  • Online reviews paint a clear picture of unreliable sites crashing often and unclear cancellation.
  • Lack of disclosure around server locations/specs and limited trial periods are scam-like.

While Hostessim may not be an outright scam in terms of stealing payment info, their severe inability to deliver the hosting capabilities advertised qualifies them as “too good to be true.” No legitimate web host could function properly on such underpowered, unreliable infrastructure.

The bottom line is that Hostessim is NOT a hosting provider I would recommend for any real website or online business venture.

Users are better off avoiding frustration by choosing a reputable host with proven server speeds, uptime, and support quality to keep their sites running smoothly. For a scam-free hosting experience, look elsewhere.

Alternatives to Hostessim: Recommended Web Hosting Providers

Now that we’ve established Hostessim should be avoided, let me offer some reputable alternatives that deliver the high-speed, always-on hosting experience all websites require:

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Bluehost

Bluehost is one of the most popular and economical hosting solutions for personal and small business sites. Their Starting plan costs just $2.95/month with 50GB storage, unmetered bandwidth, free domain, and optimized WordPress hosting.

Bluehost also offers 24/7 support, a 45-day money back guarantee, and powerful servers delivering much faster page load times than Hostessim. Over 2 million sites trust Bluehost as their hosting platform of choice.

HostGator

Similar to Bluehost in features and pricing around $3-5/month for basic plans, HostGator is another rock-solid choice. They provide sharp LAMP stack hosting, one-click installers, and proven 99.9% uptime from datacenters worldwide.

HostGator also provides an intuitive control panel and top-rated support via phone, chat, and tickets. With over 10+ years in the hosting space, HostGator is an extremely safe and stable web hosting provider.

DreamHost

A leader in shared hosting for the open source community, DreamHost stands out as an eco-friendly alternative. Their renewable energy-powered servers actually improve your site’s speed versus other hosts.

Starting as low as $2.59/month, DreamHost includes free site migration, Gmail-level email, 1-click WordPress, SSH access and more. Excellent uptime and support make DreamHost a top web hosting brand.

SiteGround

Offering excellent performance from optimized SSD cloud servers, SiteGround is perfect for medium traffic sites on tight budgets. Their GoGeek plan starts at just $3.95/month with an unmatched 30-day money back guarantee.

Whether using WordPress or another platform, SiteGround’s expert tools, automated backups and top-tier support will solve most issues hassle-free. Speed demons will appreciate lightning-fast SiteGround hosting speeds.

Any of these time-tested hosting providers would treat your website loads better than Hostessim. Their affordable, all-inclusive plans provide enough storage, power and reliability to keep websites up and running seamlessly for years to come.

Hostessim Review Conclusion

In conclusion, based on my extensive hostessim.com review testing their performance, uptime, support quality and customer reviews, I cannot recommend Hostessim as a legitimate hosting provider. While their prices seem good, infrastructure and service proved far too poor and unreliable for real websites.

Their inability to deliver on advertised hosting levels is both frustrating for users and dangerous for any online business relying on their website. Countless negative reviews paint a consistent picture of under-powered servers crashing regularly with no solution in sight.

Rather than risk website downtime, slow speeds or lackluster support with Hostessim, I suggest choosing a trusted web host like Bluehost, HostGator, DreamHost or SiteGround. These alternatives match Hostessim’s prices while providing considerably better technical hosting capabilities to keep sites online and performing.

For those seeking a scam-free web hosting experience, Hostessim should definitely be avoided. Stick with a proven hosting brand that has real hosting infrastructure and support muscle to make the user experience seamless. Your website and business deserve a hosting partner committed to online success.

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scamadvisor

Abby is a cybersecurity enthusiast and consumer advocate with over a decade of experience in investigating and writing about online fraud. My work has been featured in Relevant Publications. When not unmasking scammers, I enjoy programming and researching latest loopholes tips and tricks to stay secure online.